Return & Refund Policy

Last Updated: 18 September 2026

At Hair Crown, we carefully inspect and pack every order before dispatch to ensure that our customers receive their products in good condition.

Because Hair Crown products are personal hair-care products, we operate a No Return and No Exchange policy except in the limited circumstances described below.

No Returns or Exchanges

We do not accept returns or exchanges for:

• Change of mind
• Personal preference
• Ordering the wrong product
• Disliking the product's smell, colour, texture or appearance
• Not achieving the expected personal results
• Products that have been opened or used

Individual hair results may vary from person to person depending on hair type, hair condition, usage and other factors. Therefore, differences in personal results do not qualify for a return or refund.

Damaged Products

If your order arrives damaged, please contact us within 24 hours of delivery.

Please provide:

• Your order number
• Clear photographs of the parcel
• Clear photographs of the damaged product
• A brief description of the issue

After reviewing the claim, Hair Crown may provide a replacement or another appropriate resolution where the damage is confirmed.

Wrong Product Received

If you receive a product different from the product you ordered, please contact us within 24 hours of delivery.

After verification, Hair Crown will arrange an appropriate resolution, which may include replacement of the incorrect product.

Please keep the product unused and in its original packaging.

Defective Product

If you believe that your product has a genuine manufacturing or packaging defect, please contact us as soon as possible after delivery.

We may request photographs, order information and other details to investigate the issue.

If a genuine defect is confirmed, Hair Crown may provide a replacement or refund, as appropriate.

Refunds

Refunds are only considered for approved cases involving a confirmed defective, damaged or incorrectly supplied product.

If a refund is approved, Hair Crown will inform you of the applicable refund method and processing time.

For Cash on Delivery orders, additional information may be required to process an approved refund.

Order Cancellation

You may request cancellation of your order before it has been dispatched.

Once an order has been dispatched, cancellation may no longer be possible.

Contact Us

For questions regarding a damaged, defective or incorrectly supplied product, please contact us:

Hair Crown
Email: haircrownorganic.online@gmail.com
Phone/WhatsApp:03218924053

Please include your order number when contacting us about an order.

Important Notice

By placing an order through www.haircrown.online, you acknowledge and agree to this Return & Refund Policy.

Hair Crown reserves the right to review each claim individually and provide an appropriate resolution in accordance with applicable laws

Return & Refund Policy

Last Updated: 18 September 2026

At Hair Crown, we carefully inspect and pack every order before dispatch to ensure that our customers receive their products in good condition.

Because Hair Crown products are personal hair-care products, we operate a No Return and No Exchange policy except in the limited circumstances described below.

No Returns or Exchanges

We do not accept returns or exchanges for:

• Change of mind
• Personal preference
• Ordering the wrong product
• Disliking the product's smell, colour, texture or appearance
• Not achieving the expected personal results
• Products that have been opened or used

Individual hair results may vary from person to person depending on hair type, hair condition, usage and other factors. Therefore, differences in personal results do not qualify for a return or refund.

Damaged Products

If your order arrives damaged, please contact us within 24 hours of delivery.

Please provide:

• Your order number
• Clear photographs of the parcel
• Clear photographs of the damaged product
• A brief description of the issue

After reviewing the claim, Hair Crown may provide a replacement or another appropriate resolution where the damage is confirmed.

Wrong Product Received

If you receive a product different from the product you ordered, please contact us within 24 hours of delivery.

After verification, Hair Crown will arrange an appropriate resolution, which may include replacement of the incorrect product.

Please keep the product unused and in its original packaging.

Defective Product

If you believe that your product has a genuine manufacturing or packaging defect, please contact us as soon as possible after delivery.

We may request photographs, order information and other details to investigate the issue.

If a genuine defect is confirmed, Hair Crown may provide a replacement or refund, as appropriate.

Refunds

Refunds are only considered for approved cases involving a confirmed defective, damaged or incorrectly supplied product.

If a refund is approved, Hair Crown will inform you of the applicable refund method and processing time.

For Cash on Delivery orders, additional information may be required to process an approved refund.

Order Cancellation

You may request cancellation of your order before it has been dispatched.

Once an order has been dispatched, cancellation may no longer be possible.

Contact Us

For questions regarding a damaged, defective or incorrectly supplied product, please contact us:

Hair Crown
Email: haircrownorganic.online@gmail.com
Phone/WhatsApp:03218924053

Please include your order number when contacting us about an order.

Important Notice

By placing an order through www.haircrown.online, you acknowledge and agree to this Return & Refund Policy.

Hair Crown reserves the right to review each claim individually and provide an appropriate resolution in accordance with applicable laws

Return & Refund Policy

Last Updated: 18 September 2026

At Hair Crown, we carefully inspect and pack every order before dispatch to ensure that our customers receive their products in good condition.

Because Hair Crown products are personal hair-care products, we operate a No Return and No Exchange policy except in the limited circumstances described below.

No Returns or Exchanges

We do not accept returns or exchanges for:

• Change of mind
• Personal preference
• Ordering the wrong product
• Disliking the product's smell, colour, texture or appearance
• Not achieving the expected personal results
• Products that have been opened or used

Individual hair results may vary from person to person depending on hair type, hair condition, usage and other factors. Therefore, differences in personal results do not qualify for a return or refund.

Damaged Products

If your order arrives damaged, please contact us within 24 hours of delivery.

Please provide:

• Your order number
• Clear photographs of the parcel
• Clear photographs of the damaged product
• A brief description of the issue

After reviewing the claim, Hair Crown may provide a replacement or another appropriate resolution where the damage is confirmed.

Wrong Product Received

If you receive a product different from the product you ordered, please contact us within 24 hours of delivery.

After verification, Hair Crown will arrange an appropriate resolution, which may include replacement of the incorrect product.

Please keep the product unused and in its original packaging.

Defective Product

If you believe that your product has a genuine manufacturing or packaging defect, please contact us as soon as possible after delivery.

We may request photographs, order information and other details to investigate the issue.

If a genuine defect is confirmed, Hair Crown may provide a replacement or refund, as appropriate.

Refunds

Refunds are only considered for approved cases involving a confirmed defective, damaged or incorrectly supplied product.

If a refund is approved, Hair Crown will inform you of the applicable refund method and processing time.

For Cash on Delivery orders, additional information may be required to process an approved refund.

Order Cancellation

You may request cancellation of your order before it has been dispatched.

Once an order has been dispatched, cancellation may no longer be possible.

Contact Us

For questions regarding a damaged, defective or incorrectly supplied product, please contact us:

Hair Crown
Email: haircrownorganic.online@gmail.com
Phone/WhatsApp:03218924053

Please include your order number when contacting us about an order.

Important Notice

By placing an order through www.haircrown.online, you acknowledge and agree to this Return & Refund Policy.

Hair Crown reserves the right to review each claim individually and provide an appropriate resolution in accordance with applicable laws

Return & Refund Policy

Last Updated: 18 September 2026

At Hair Crown, we carefully inspect and pack every order before dispatch to ensure that our customers receive their products in good condition.

Because Hair Crown products are personal hair-care products, we operate a No Return and No Exchange policy except in the limited circumstances described below.

No Returns or Exchanges

We do not accept returns or exchanges for:

• Change of mind
• Personal preference
• Ordering the wrong product
• Disliking the product's smell, colour, texture or appearance
• Not achieving the expected personal results
• Products that have been opened or used

Individual hair results may vary from person to person depending on hair type, hair condition, usage and other factors. Therefore, differences in personal results do not qualify for a return or refund.

Damaged Products

If your order arrives damaged, please contact us within 24 hours of delivery.

Please provide:

• Your order number
• Clear photographs of the parcel
• Clear photographs of the damaged product
• A brief description of the issue

After reviewing the claim, Hair Crown may provide a replacement or another appropriate resolution where the damage is confirmed.

Wrong Product Received

If you receive a product different from the product you ordered, please contact us within 24 hours of delivery.

After verification, Hair Crown will arrange an appropriate resolution, which may include replacement of the incorrect product.

Please keep the product unused and in its original packaging.

Defective Product

If you believe that your product has a genuine manufacturing or packaging defect, please contact us as soon as possible after delivery.

We may request photographs, order information and other details to investigate the issue.

If a genuine defect is confirmed, Hair Crown may provide a replacement or refund, as appropriate.

Refunds

Refunds are only considered for approved cases involving a confirmed defective, damaged or incorrectly supplied product.

If a refund is approved, Hair Crown will inform you of the applicable refund method and processing time.

For Cash on Delivery orders, additional information may be required to process an approved refund.

Order Cancellation

You may request cancellation of your order before it has been dispatched.

Once an order has been dispatched, cancellation may no longer be possible.

Contact Us

For questions regarding a damaged, defective or incorrectly supplied product, please contact us:

Hair Crown
Email: haircrownorganic.online@gmail.com
Phone/WhatsApp:03218924053

Please include your order number when contacting us about an order.

Important Notice

By placing an order through www.haircrown.online, you acknowledge and agree to this Return & Refund Policy.

Hair Crown reserves the right to review each claim individually and provide an appropriate resolution in accordance with applicable laws